Health Kiosks and WIC servicing

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Industry WIC Kiosk

Overview

WIC (Women, Infants, and Children) is a federally funded state health and nutrition assistance program for low income or nutritionally at risk pregnant women, infants, and children under the age of 5. The program helps families by providing financial assistance for healthy supplemental foods from WIC-authorized vendors, nutrition education, and referrals to healthcare and other community services as needed.

In 2011, the Ohio Department of Health deployed nearly 200 self-service, touchscreen kiosks to every WIC clinic in the state in an effort to provide program participants with a convenient method of online nutrition education and testing access. The introduction of self-service WIC kiosks has been wildly successful – increasing participant satisfaction both by offering a quick, convenient way to complete nutrition education testing as well as freeing up staff to dedicate additional time as needed to high-risk participants.

WIC kiosks provide automated technology solutions that are either informational or transactional and benefit WIC administrators and participants alike. In addition to nutrition education, other popular self-service solutions for WIC include:

Client Check-In Kiosks
Client Survey Kiosks
Automated Appointment Scheduling Kiosks
EBT Balance Information Kiosks

WIC kiosks directly result in increased efficiencies and user satisfaction, allowing agencies to do more with less. The potential applications for kiosks and WIC are virtually endless and can be customized to meet each agency’s specific needs.