Touchscreen Service Kiosks

Zivelo

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Industry Transaction

Overview

Retailers are constantly looking for ways to create new revenue streams and better service their customer while keeping overhead costs as low as possible.

Transaction kiosks can provide services that at one time were traditionally reserved to be offered by financial institutions, however, retailers interested in new incremental revenue channels are increasingly turning to the financial services platform as an extension of their offerings.

Unlike ATM’s, which offer only one form of streaming revenue, transaction kiosks can be configured to offer multiple financial transaction platforms, from check cashing, and bill payment to personal remittance and credit card applications – offering the potential to generate revenue on multiple levels.

Self-service transaction kiosks create a “one-stop shopping” experience for customers and help establish repeat business as the customer begins to associate the retailer as a solution for multiple product and service needs.

These kiosks also provide great marketing opportunities. Convenience stores, grocery stores, and other large retail chains are ideal venues for capitalizing on high traffic flow - reaping the benefits of not only increased revenues generated through the fees charged to use the transaction kiosks but also through new sales and marketing opportunities by integrating multimedia advertising.

Transaction kiosks also alleviate staffing productivity concerns by enabling employees to spend their time focusing on high priority tasks, such as helping customers on the floor, promoting and upselling products and services, etc.

With self-service technology and ZIVELO’s lines of kiosk and digital signage products the possibilities are endless. Every day people are becoming more comfortable interacting with touchscreens and enjoy the convenience of having products and services right at their fingertips.