Merchandise Kiosks - Point of Sale Kiosks

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Industry Order Entry

Overview

The ratio between inventory and consumer demand is key to the success of any retail operation. Customer loyalty hinges on the access that customers have to the products and services that they want and is essential as retailers offer increasingly competitive prices.

With the rising popularity of self-service on demand, managing inventory and enhancing customer experience simultaneously can be easier and more cost-efficient than ever by utilizing interactive kiosks.

Retailers are quickly realizing the benefits of having these kiosks available in their stores to help better serve their customers by enhancing the customer experience, cutting costs, better managing inventory and creating incremental channels of revenue.

The ‘endless aisle’ order entry concept has gained considerable footing within the retail industry by allowing in-store ordering of off-site product. For retailers facing pressure to cut costs, this offers the ability to avoid the expense of onsite storage and warehousing, allowing better control of inventory by only ordering particular high-dollar products from suppliers based directly on the demand of those products by consumers.

With endless aisle kiosk options available, consumers gain the benefit of expanded product offerings by browsing through merchandise catalogs and having product shipped either to the store or to their homes or businesses directly. This service is highly important to individuals who may not have the means to transport large items or to travel to another city to find the product that they need. In addition to the convenience offered to the customer base, retailers enjoy the benefit of lead generation. By collecting the contact details of consumers through these kiosks, the pool of clients to send future marketing materials to will continually grow.

Utilizing interactive kiosks within this space also presents the opportunities to develop branding by displaying audio and visual advertising as well as to receive additional revenue from advertisers and additional sales through these advertisements simultaneously.

The possibilities and applications are endless. As self-service continues to grow, people are becoming more comfortable interacting with touchscreens and expect the convenience of fast, targeted purchasing.

Virtually anything the mind can conceive - ZIVELO’s lines of self-service kiosk and digital signage products can achieve, providing users with products and services right at their fingertips.