Patient Kiosks for Healthcare Industries

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Industry Healthcare

Overview

According to the National Health Statistics Group, spending on health care in the United States was approximately $2.6 trillion in 2010. That is 16% more than the gross national product and among the highest of any industry in the country and the globe. It is projected that that number will continue to escalate topping off at a staggering $4.5 trillion in 2019

With the cost of health care on the rise, organizations are increasingly seeking to cut costs and kiosks are becoming a large part of that solution. Additionally, long lines, cumbersome paperwork, language barriers, and poor penmanship contribute to unnecessary time-consumption and administrative inaccuracies, which lead to poor patient experiences. Kiosks can streamline the patient experience and are being used for everything from wayfinding and patient check-in to record-keeping and vendor management. Due to HIPPA regulations, more medical offices are moving away from paper record-keeping and turning to electronic solutions in order to comply with government security standards.

Self-service kiosks are making a large impact within the healthcare industry by being used to:

• Provide patient self check-in and registration
• Increase bill collection of patient bills
• Update missing or inaccurate patient information
• Improve patient satisfaction
• Streamline workflow
• Eliminate inefficient paper-based processes
• Reduce postal costs
• Enable admissions staff to handle more patients at a time
• Eliminate language and handwriting challenges by offering multiple language options and easy to use touch screen technology
• Provide valuable wellness information such as: nutrition and exercise facts and guidelines, prescription information, and treatment and prevention information
• Provide patients with facility maps and directories to quickly find their way
• Visitor access control by offering a secure and confidential solution for visitor registration

Most importantly, the above solutions directly result in the increased efficiency of healthcare infrastructure and allow organizations to do more with less, contributing to a cost savings which can be passed along to patients and help solve the healthcare cost crisis.

The possibilities and applications are endless. As self-service continues to grow, people are becoming more comfortable interacting with touchscreens and enjoy the convenience of fast, targeted interaction.

Virtually anything the mind can conceive - ZIVELO’s line of self-service kiosk and digital signage products can achieve, providing users with products and services right at their fingertips.